White papers on 2002-01

An Ontology-Based HTML to XML Conversion Using Intelligent Agents
Building a Web Strategy: Portal Deployment Considerations
Defining IT Infrastructure Using Templates
Managing E-Business Security Challenges
Multi-Channel Retailing
Outsourcing Relationships: Why Are They So Difficult To Manage?
RADIUS Protocol Security and Best Practices
SLA Description: a Description of Service Level Agreements
Step-by-step Data and Disaster Recovery
The Do's and Don'ts of Offshore Outsourcing
The GSM Security Technical Whitepaper for 2002
The Quality Manual
Wireless Application Protocol: WAP 2.0