White papers on 2002-02

Above and Beyond ITIL Change Management
Building an N-Tier Application in .NET
Creating Your E-Learning Strategy
Disaster Recovery
FER, RXQUAL, and DTX DL Rate Measurements in TEMS Investigation GSM
Frame Relay
General Packet Radio Service: GPRS
Hiding Fingerprint Minutiae in Images
Implementing Reverse Proxy in Squid - A White Paper
Integrated Services Digital Network (ISDN)
Introduction to IP Version 6
Introduction to Visual Studio .NET
Introduction to WAN Technologies
IT Outsourcing: Making It Work
Knowledge Management for Call Centres
Recurrent Themes in E-Learning: A Meta-Analysis of Major E-Learning Reports
The OSS Guide for Telecom Service Providers and ISPs
Understanding Quality of Service (QoS): A Customer's Perspective
Using DynamicAccess Boot Services for Drive Imaging
Using the TEMS Portfolio for TDMA, GSM, & WCDMA Radio Network Design
Windows Terminal Server and Citrix MetaFrame