ZDNet.com
White papers on 2005-02

'Why Do We Bother?': Recruitment and Training in a Call Centre
3G/UMTS: Towards Mobile Broadband and Personal Internet
A Cognitive Model of Expatriate Performance Management
A Comparison of the Linux and Windows Device Driver Architectures
A Guide to Developing an Enterprise Open Source Strategy: The Rise of Open Source and the LAMP Stack
A High Average-Efficiency SiGe HBT Power Amplifier for WCDMA Handset Applications
A Seamless Handover Mechanism for IEEE 802.16e Broadband Wireless Access
A Service Provider Strategy Paper - Consumer Broadband Communications: Beyond Telephony
A Survey on Virtualization Technologies
A Traffic Aware, Energy Efficient MAC Protocol for Wireless Sensor Networks
Activate an Email Account for the BlackBerry Internet Service With a WAP Browser
Administering Retrospect With Terminal Services
Agentless Monitoring of Dell PowerEdge Servers Using Mercury SiteScope
Alternative Positioning Method Using GSM Signals
AMD Multi-Core White Paper
An Application Framework for Collaborative Learning
An Evaluation of the Performance of IEEE 802.11a and 802.11g Wireless Local Area Networks in a Corporate Office Environment
Analysis of the Effects of Related Parameters on Capacity of CDMA Systems
Analyzing and Improving BitTorrent Performance
Antivirus Software and Disk Defragmentation
Assessing Business Impact of Change with Mercury Application Mapping
Assessing Container Security: A Framework for Measuring Performance of the Global Supply Chain
Attaining Sarbanes-Oxley Compliance
Automating the Complete Sales Cycle to Facilitate the Quote-to-Order Process: Evaluating the ROI of ChannelOnline
Avoiding AC Capacitor Failures in Large UPS Systems
Benefiting From the IT Financial Management Process
BER Performances of a Differential OFDM System in Fading Channels
Best Practices in Selecting Performance Management Software
Bidirectional Forwarding Detection for OSPF
Bluetooth and Wi-Fi Wireless Protocols: A Survey and a Comparison
BMC Remedy ITSM Administration Service
Breaking New Ground: The Evolution of Linux Clustering
Cisco IOS Mobile Wireless Gateway GPRS Support Node Configuration Guide
Complete, Scalable, and Secure Remote Control Software for IT Professional
Conformance, Performance, and Rapport: A Framework for Corporate and IT Governance
Consultation Paper on the Introduction of Wireless Systems Using Ultra-Wideband Technology
Cooling Solutions for Rack Equipment With Side-to-Side Airflow
Creating Wizard Dialogs With Java Swing
Customer Experience Management (CEM) Technology: What, Why, and How Does It Work
Data Center TCO; A Comparison of High-Density and Low-Density Spaces
Data Quality Best Practices for On Demand CRM
Defending Government Network Infrastructure Against Distributed Denial of Service Attacks
Deploying and Managing Oracle RAC With Oracle Enterprise Manager 10g Grid Control
Deploying PKI Inside Microsoft
Design and Implementation of a High-Performance Network Intrusion Prevention System
E-Discovery Lessons From Case Law: Five Steps to Help You Prepare for Litigation
Effective IT Asset Management from HP
Efficient BMC Configuration on Dell PowerEdge Servers Using the Dell Deployment Toolkit
Enabling High Speed Data Communications Over TETRA
End-to-End IPTV to the Digital Home
Ensuring Customer Loyalty: Designing Next-Generation Loyalty Programs
Enterprise Mobility - It's More Than Connecting on the Go
ESRI: Extending GIS to Enterprise Applications
Evaluation of Multihoming Solutions
Experts Speak on UPS Output Watt, VA, and Power Factor Ratings
Explanation of Cooling and Air Conditioning Terminology for IT Professionals
Exploiting Automated Database Diagnostics in Oracle Database 10g
Fast 802.11 Link Adaptation for Real-Time Video Streaming by Cross-Layer Signaling
Faster, Safer Oracle Data Migration - Part 2: Using Portable Data Containers to Migrate Data in Oracle 9i Databases
Faster, Safer Oracle Data Migration: Using VERITAS Storage Foundation Portable Data Containers to Move Oracle Data Between Unlike Platforms Faster, More Safely, and With Less Disruption
Final IPv4 to IPv6 Transition Cookbook for Organisational/ISP (NREN) and Backbone Networks
Final MIPv6 Support Guide
Finance and Performance Management Mastery and the High Business Performance
Financial Flows and Supply Chain Efficiency
Five Key Benefits of Workflow Enabling Your SharePoint Sites
Flow Control in the Linux Network Stack
Focused Mobile Marketing
Fraud Prevention - What Every Merchant Should Know about Internet Fraud
Getting Started With CVS
Getting Started: Performing an Audit
Have You Met the HIPAA Compliance Guidelines Yet?
Hitachi HiCommand Path Provisioning Software: End-to-end, Rules-Based Provisioning of Heterogeneous Storage
How to Choose the Best Database for your Business
How to Manage the Outsourcing Relationship for Maximum Business Value
How to Secure Your Wireless Home Network With Windows XP
HP InfiniBand Solution for Oracle RAC Environments
HP OpenView and ITIL Capacity Management
Human Activity Recognition Project
IBM Spatially Enables Enterprise With ESRI ArcGIS Server
IDC White Paper - The Tangible Benefits of Blade Clients
Implementing High Availability for Outlook Web Access Using Network Load Balancing
Implementing IPv6 in an Organization
Improving Agent Productivity: Getting Maximum Business Value From Every Agent Interaction
Industry Analysis Recognizes HP’s IT Expertise
Information Technology: Reliable Information for Better Health
Installing and Configuring Xen
Integrated Clinical Data With Oracle Pharmaceutical Applications
Integrated Information Assurance (I2A) Solutions
Integrating a Signature Module in SSL/TLS
Integrating IT Service Management Processes for Unparalleled Synergy
Intel Pro 1000 MT Server Adapters Awarded IT Week Editor's Choice Award
Interoperability Test Summary Report: Oracle 10g - Snapshot and Volume Copy Test
Introduction to Digital Rights Management
IPTV and IP Convergence: Gaining Competitive Advantage by Creating the Intentional Customer Experience
IT Project Delivery and the Role of the Project Management Office
ITIL Best Practices for IT and Business Alignment
ITIL: How to Build an Actionable IT Service Catalog
Local Powering Solutions for Fiber to the Home (FTTH) Technology
Managing Dell Client Systems With Enterprise Management Solutions
Managing Dell PowerEdge Server Alerts Using Dell OpenManage Server Administrator
Managing Oracle 8i and Oracle 9i Databases With Oracle Enterprise Manager 10g Grid Control
Managing Oracle 8i and Oracle9i Databases With Oracle Enterprise Manager 10g Grid Control
Managing the Oracle 8i and Oracle9i Databases With Oracle Enterprise Manager 10g Grid Control
Market Your Diagnostic Imaging Center for a Strong Return on Investment: A Diagnostic Imaging Center White Paper
Marketing Optimization - An Introduction
MaxDB - The Professional DBMS
Mean Time Between Failure: Explanation and Standards
Measuring J2EE Application Performance in Production
Microsoft Device Driver Interface for HD Audio
Migrating Contacts and Distribution Lists From Outlook to Active Directory
Migrating Oracle Database 10g From Sun Servers to Dell Servers
MIMO-OFDM
Mobile Application Development - Now and Then Towards a Handbook for User-Centered Mobile Application Design
Motorola UMA - A Residential Seamless Mobility Solution
NEC High-Availability Fault Tolerant-Virtual Server Solution
Network Architecture: NIH Enterprise Architecture Version 2.0
Next generation e-business solutions
Novell Data Center Strategy
Novell ZENworks 6.5 Desktop Management
OFDM Based WLAN Systems
Online Payment Processing
Operations Management Capabilities Model
Optimizing TCP Retransmission Timeout
Oracle 10g Availability Enhancements, Part 4: LogMiner and Data Guard
Oracle Application Server 10g Release 2: New Features Overview
Oracle Call Interface: An Overview
Oracle Customer Data Hub: Four Steps to Customer Insight
Oracle Database 10g: Data Guard Role Transitions and Streams
Overcoming Channel Bandwidth Constraints in Secure SIM Applications
Partitioning in Oracle Database 10g
Performance Characterization of BLAST on 32-Bit and 64-Bit Dell PowerEdge Servers
Performance Evaluation of Oracle Database 10g on HP StorageWorks Enterprise Virtual Array (EVA): Proven Performance and Flexibility to Meet Mission-Critical OLTP Requirements
Performance Issues of Voice Over Wireless LAN (VoWLAN) and Comparing It With Wired LAN
Performing Effective MTBF Comparisons for Data Center Infrastructure
Plan a Windows Server 2003 Migration
Planning a Windows Server 2003 Data Migration Project
Power and Cooling for VoIP and IP Telephony Applications
Profiting From Convergence: Defining Growth Paths for Telecom Service
Project Portfolio Governance Guidelines (But Are They Complete?)
Protecting Your Intellectual Property With DRM
Rapid Prototyping Methods to Develop Applications for Seniors
Re-Examining the Suitability of the Raised Floor for Data Center Applications
Realizing the Business Value of IP Convergence
Regulatory Compliance and the Role of Today's CIO
Reliability Analysis of the APC InfraStruXure Power System
Remote OS Deployment Using Dell OpenManage Server Assistant 8 and DRAC 4
Remotely Managing the Dell PowerEdge 1855 Blade Server Using the DRAC/MC
RFID With Bio-Smart Card in Linux
Risk Management and Business Continuity: Overview and Perspectives
Road Map to Results: How to Optimize the Customer Experience in Your Contact Center
SAP Account Management for Banking: Measurements of IBM eServer zSeries DB Server With Application Server Using TotalStorage Enterprise Storage Server and DB2 for z/OS V8
Sarbanes-Oxley in Higher Education: Bringing Corporate America's "Best Practices" to Academia
Scriptlogic Solutions & IT Lifecycle Management Suites Comparison
SCSI Vs SATA, Which Is Faster?
Seamless Roaming: Advantages to Mobile Operators and Their Subscribers
Security in NFS Storage Networks
Security Requirements in Service Oriented Architectures for Ubiquitous Computing
Service Discovery in Mobile Ad Hoc Networks: A Field Theoretic Approach
Service Oriented Architecture
Simplifying IT Operations by Leveraging Altiris Deployment Solution for Dell Servers
Slam Dunk! or How to Score Full Points on Performance in Service Level Agreement Management
Smart Cards for Access Control Advantages and Technology Choices
SOA Governance: A Key Ingredient of the Adaptive Enterprise
Solving the Weakest Link: Password Security - A Comprehensive Review
Specification and Satisfaction of SLAs in Service Oriented Architectures
Spectral Efficiency of Multicarrier CDMA
SQL Server 2000 Backup and Restore
Staffing and Routing in a Two-Tier Call Center
Standardize Your Desktop Hardware to Reduce TCO
Step-by-Step Guide to Building Shapes in Visio 2003 ShapeStudio
Strategies for Architecting High Performance J2EE Applications
Streamlining Beowulf Cluster Deployment With NPACI Rocks
Systems Management Techniques for the Dell PowerEdge 1855 Blade Server
Technical Comparison of On-Line Vs. Line-Interactive UPS Designs
The Elastic Enterprise in Action: IT-Empowered Incident and Problem Management
The New General Ledger Capabilities of mySAP ERP
The Use of Digital Certificates for Authentication to a Wireless LAN
TimesTen/Transact: Real-Time Transaction Processing System
Tips and Tricks: Using SAS/GRAPH Effectively
Traffic Engineering and Quality of Service in Cisco IP/MPLS Mobile Backbones for Enhanced Network Performance, Service Reliability and Manageability
Transforming Word Documents Into the XSL-FO Format
Troubleshooting Enterprise Production Environments Using Dell Server Diagnostic Tools
Tuning Systems for NFS
Ultra-Wideband (UWB Technology): Enabling High-Speed Wireless Personal Area Networks
UML 2.0-Based Systems Engineering Using a Model-Driven Development Approach
Understanding Data Growth and Best Methodologies for SQL Optimization With Toad for Oracle Xpert
Understanding the Linux 2.6.8.1 CPU Scheduler
Understanding VERITAS Volume Replicator
UNIX to Linux Migration: An Introduction
Use of 208 Volt Verses 120 Volt Inputs for Servers
Using DTrace to Profile and Debug a C++ Program
Using RFID for Accurate Positioning
Using the Excel 2003 XML Tools Add-In Version 1.1
Using the Exchange Tools ISINTEG and ESEUTIL to Ensure the Health of Your Information Store
Using the Java APIs for Bluetooth, Part 2 - Putting the Core APIs to Work
Using the Wireless Provisioning Services (WPS) Authoring Tool
VMware ACE: Best Practices for Setting Up VMware ACE
VMware ACE: Enforcing Patch Management
VMware ACE: Managing Remote Access
VMware Virtualization Software on Dell Blade Servers
Voice Over Wi-Fi
VRF Aware Cisco IOS Firewall
Why HP People Do and Don't Use Videoconferencing Systems
Windows Print Server Scalability and Sizing Technical Overview
Wireless Communications Technology Landscape
WLAN Solutions: 802.11b/g USB 2.0 Adapter Reference Design and Support